1. WORLDWIDE SHIPPING AND RATES
TX RACE™ is shipping its products to a wide list of countries all over the world:
TX RACE™ works closely with reputable carriers such FedEx®, UPS®, TNT, Seur, etc to provide to our customers a quality shipping experience. Exact shipping charges are determined at the time of checkout depending on the number of items, item type, weight and volume of all the items in the cart. Basic guidelines to know shipping rates before placing an order are provided in a tutorial video.
Import and customs charges are included in the shipping costs, so you will not have to pay any extra import charges except in exceptional cases due to sudden and unexpected changes in the regulations. In any case, TX RACE™ is constantly updated on the different import regulations.
2. DELIVERY, CUSTOMS FEES AND RETURN POLICY
All our products are delivered to the shipping address indicated by the customer in his order. Estimated delivery time is 9-15 days depending on country destination. Our kits are manufactured based on orders received and delivery may take a few days.
- Buyer pays return shipping. Returns from outside the European Union must be made under the DDP Incoterm (Delivery Duty Paid), this must be indicated to the shipping company of your choice for return.
- All return claims must be made within 30 days of the date of purchase.
- Please allow up to 7 business days for the processing of returns, exchanges and refunds.
- Please feel free to email us with any questions or concerns; be sure to include your full name, address, and item title for faster correspondence.
- All items must be in their original condition.
Baudea Global, SL
Rúa Redondo, 74 – baixo
36640 Pontecesures
Galicia [Spain-EU] Phone: +34 986 55 70 94
Email: info@txrace.com